Who do I call to speak with Kogan Mobile support?

Did you know that we have answers to hundreds of frequently asked questions at the Kogan Mobile Help Centre? For the fastest resolution, we encourage you to check our Help Centre before contacting us, as it is highly likely you will find the answer to your question within seconds!

The best way to reach us is to call 12612 from your Kogan Mobile connected phone. Alternatively you can call us on 1300 056 426 from any device. We have a dedicated Kogan Mobile Customer Care team answering phone enquiries to help you get the information you need from 8am to 8pm, 7 days a week.

Please note that from the 31/7/2020 onwards, our Customer Care team will no longer be contactable via email. Ongoing cases will be resolved by the Customer Care team, but no new enquiries will be accepted via this medium. As above, the best way to contact our Customer Care team is to call 12612 from your Kogan Mobile device, or 1300 056 426 from any other device. 

If your query relates to a mobile phone handset or other product purchased from Kogan.com, please contact the Kogan.com Customer Care team online at help.kogan.com.

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