Submit a request – Kogan Mobile Help Centre

Your email address

Subject

Reason for Enquiry

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Enquiry Type

SIM Order Confirmation Number

If you have already ordered a SIM, please include your order confirmation number.

Mobile Number

Your Kogan Mobile phone number

Your Kogan Mobile PIN

Note: We will require your PIN in order to verify your identity before we can share any account-specific confidential information with you.

Activation

Have you submitted a request to bring your number to Kogan Mobile?

More details

Full Name associated with your Kogan Mobile account

Your Kogan Mobile Phone Number

Please provide your Kogan Internet Order reference number

New Address

Which NBN device do you currently use?

Recharge or voicemail issues

Please enter your Voucher Code

Mobile number you would like to bring to Kogan Mobile

Name of provider you are transferring from (e.g. Telstra, Optus, Amaysim, etc...)

Please enter the seven (7) digit code you received via SMS

Please provide the address you are attempting to connect to Kogan Internet

How can we help?

Address associated with your Kogan Mobile account

Your Kogan Mobile mobile number

Account PIN

How can we help?

Port details (If any)

I have a question with Kogan Mobile

Enquiry Type

Kogan Mobile SIM card number (on the physical SIM card)

Network or handset related issues

Please enter the error message that you see, or a screenshot/picture of the issue

Attachments

Add file or drop files here