Can I change the account name or date of birth online?

You can update the name on an account online, however, if you need to change the date of birth, you will need to request assistance from the Kogan Mobile Customer Care team.

The Kogan Mobile Customer Care team can be reached by calling 12612 from your Kogan Mobile connected phone, or calling 1300 056 426 from any device. We have a dedicated Kogan Mobile Customer Care team answering phone enquiries to help you get the information you need from 8am to 8pm, 7 days a week.