I have received my SIM card but did not receive a Voucher code?

When you purchase a Kogan Mobile Prepaid Voucher code, you will be sent a unique Kogan Mobile Voucher code by email and a Kogan Mobile SIM Starter Pack by post.

The Voucher code email sent from orders@kogan.com.au, so please be sure to check for any emails from that email address.

If you still haven't received the Voucher, please ensure you check any junk or spam folders, just in case it ended up in there.

If, after 24 hours, you have still not received your Voucher, please contact Kogan.com by submitting an enquiry through the Kogan.com Help Centre.

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