I didn’t receive my SIM card – what do I do next?

SIM cards are usually shipped in 1-2 days and are delivered to metro addresses in 3-5 business days, or 7-10 business days for remote or rural addresses.


If it has been more than a week since your SIM card order, please double check the delivery address used for the purchase on your Kogan.com order confirmation email.

Should there be any issues, please contact the Kogan.com Orders Team for further assistance.

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